Privacy Policy

WedFlow, Inc. ("VidFlow," "we," or "us") offers an online video delivery platform through its website located at www.vidflow.co and other online services (collectively, the "Services"). We respect your privacy and we believe in transparency when it comes to your personal information.

By using any of VidFlow's Services, you confirm you have agreed to the Terms of Service and read and understood this Privacy Policy (the "Policy"). We reserve the right to change this Policy at any time at our sole discretion. The effective date of the last update is at the top of this page, so visit it occasionally to see if there are any changes.

Key Terms

In our Privacy Policy, when we refer to “Users”, we mean our customers who use our Services, including visitors to our sites. The users, visitors and customers of our Users’ published albums are “End Users”. Any other capitalized terms not defined in this Privacy Policy have the meanings in our Terms of Service.

How does this Privacy Policy apply?

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes, such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users.

We use cookies and similar technologies. The ‘Cookie Policy’ section in our Terms of Service describes what we do in that regard.

Personal information we collect

We collect various personal information regarding you or your device. This includes the following:

• Information you provide to create an Account, specifically email address, first name and last name. If you sign up for Paid Services, we receive a portion of your payment information from our payment processor.
• The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.
• Information you share with us in connection with surveys, contests or promotions.
• Information from your use of the Services. Aggregated, anonymized information that does not identify any particular user can be disclosed without restriction.
• This includes: IP addresses, preferences, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings).

How we collect your personal information

We obtain personal information from various sources. We do this in three main ways:

• You provide some of it directly (such as by registering for an Account).
• We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).
• We receive some of it from third parties (like when you register for an account using a Third Party Service or when you make payments to us using our payment processor).

How we use your personal information

We use the personal information we obtain about you to:

• Provision of the Services: Create and manage your Account, provide and personalize our Services, process payments and respond to your inquiries.
• Communication: Communicate with you, including by sending you emails about your transactions and Service-related announcements.
• Promotion: Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of VidFlow and measure the success of those campaigns.
• Improving our Services: Analyze and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications) and monitor and measure the effectiveness of our advertising.
• Security: Ensure the security and integrity of our Services.
• Enforcement: Enforce our Terms of Service and other legal terms and policies.
• Protection: Protect our and others’ interests, rights and property (e.g., to protect our Users from abuse).
• Complying with law: Comply with applicable legal requirements.

How we share your personal information

We share personal information in the following ways:

• Process payments: We transmit your personal information via an encrypted connection to our payment processor.
• Following the law or protecting rights and interests: We may disclose personal information to comply with laws, protect rights, prevent fraud or abuse, or respond to lawful requests.
• Business transfers: If we're involved in a reorganization, merger, acquisition or sale of assets, personal information may be transferred as part of that deal.

Cookie Policy

Cookies are small bits of text data placed on your device when you visit sites. We use cookies to:

• Analytics: Understand usage trends using anonymized data.
• Essential cookies: Enable core platform features such as logins and access control.
• Experience improvement: Remember preferences, limit ad exposure, and pre-fill forms.
• Tracking technology: Use deidentified data to evaluate service performance (not tied to personal info).

Note: You can turn off cookies via your browser settings, but this may limit certain features.

How we protect your personal information

We take appropriate technical and organizational security measures to protect your personal information. However, no system can guarantee absolute security, and any information you transmit is at your own risk.

Children’s Privacy

We do not knowingly collect information from children under 13. If we become aware that we have, we will delete it unless required by law to retain it.

Users’ Rights (CCPA)

You have the right to access or delete your personal information, and to be free from discrimination for exercising those rights. To request access or deletion, please contact us at the email below.

International Transfer

We process and store personal information in the United States. By using our Services, you consent to this transfer.

EU Users’ Rights (GDPR)

EU residents have specific rights under GDPR, including:

• Right to access, correct, or delete your personal information.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• We do not engage in automated decision-making.

Updates to this Privacy Policy

We’ll update this Privacy Policy as needed and indicate the latest effective date. For material changes, we may notify you directly or post a notice on our site.

We encourage you to review this policy periodically to stay informed about how we handle your personal information.

How to contact us

If you have questions or requests related to this Privacy Policy, please email us. You can also view and edit some of your information in your account settings.